Returns & Refunds Policy

At ReliefHunt, customer satisfaction is important to us. If you are not completely satisfied with your purchase, our returns policy explains how to request a return or refund.

30-Day Returns

We offer a 30-day return period for eligible change-of-mind returns. To qualify, you must contact us within 30 days of receiving your order.

To be eligible for a change-of-mind return, your item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include any original accessories or parts supplied with the product.

Items that have been used, damaged after delivery, or returned without their original packaging may not qualify for a change-of-mind return.

How to Request a Return

Before returning any item, please contact us at info@reliefhunt.com with your order number and the reason for your return.

Our team will review your request and provide instructions on the next steps. Please do not send an item back before contacting us.

Return Shipping Costs

For eligible change-of-mind returns, customers are responsible for return shipping costs unless otherwise agreed or required by applicable law.

We recommend using a tracked shipping service and keeping your proof of postage until your return has been resolved.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Include your order number, a description of the issue, and photographs where appropriate. We will review the issue and work with you to determine an appropriate resolution.

These issues are handled separately from change-of-mind returns. Your rights under applicable consumer protection laws remain unaffected, including any rights to a repair, replacement, or refund where applicable.

Refunds

Once your eligible return has been received and inspected, we will notify you of the outcome.

If your refund is approved, it will be issued to your original payment method unless otherwise agreed or required by applicable law. Please allow additional time for your bank or payment provider to process the refund.

We will contact you if further information is needed to process your request.

Exchanges

If you would like to exchange an item, please contact us before returning it. Exchange options will depend on product availability and the circumstances of your request.

Consumer Rights

Nothing in this policy is intended to exclude, restrict, or override any rights you may have under applicable consumer protection laws. Where a product is faulty, defective, unsafe, or does not meet applicable consumer guarantees, the conditions for change-of-mind returns may not apply.

Contact Us

For return or refund enquiries, please contact:

Email: info@reliefhunt.com

Please include your order number in your message so we can assist you more efficiently.

Thank you for shopping with ReliefHunt.